Our 20Bet review of the bonus options for newbies
There is a first deposit bonus to claim for the casino or for the sportsbook, depending on where you’re going to spend the most time. The casino offer also comes with 120 free spins. For a rundown of everything you can expect from both these offers, check our detailed 20Bet promo code review.
Appearance matters: How do we rate usability at 20Bet?
Usability is crucial - yet often overlooked - for crypto casinos and traditional online casinos alike. First up, the main site sections - sports, live betting, casino, and the live casino - are spread out at the top of the site. With so much content in each of them, we did wonder whether our 20Bet Casino review would need to mention how tricky it could be to find the games we wanted to play. Not so, though - it’s easy to work through the casino categories, finding out how many games are in each, and even selecting a developer to see only their games if you wish.
It’s a similar story over in the sports betting area of the website. There are huge areas listing all sports matches, events, and live matches on the landing page, but you can collapse any that you’re not interested in. Toggling between sports and live matches is simple too, as you’ll see with a quick glance to the left of the page. Top championships and top events have their own sections to sit in (again, these are collapsible), and you’ve got the latest live odds, timings, and other data to sort through as well. If you want to go deep into the info, games, or sports anywhere at the casino, you can, but you’ll find it just as easy to get back out again if you wish.
What about visiting on tablets or smartphones?
Compatibility is key here, as not all sites show up well if you visit using a mobile browser. Using a smaller window to view the site on a computer didn’t work well in all respects, as some of the areas became a little small to see properly. The bet slip can be sent out of the way to the right of the screen, so that helps.
However, there’s no need to panic if you’re keen on visiting 20Bet via an Android or iOS device. You might notice those logos at the top of their website, complete with the two words you might be hoping to see - mobile app. They’ve made it easy for us too - they’ve combined the sports and casino offerings into one app. They’ve also created a QR code, so if you go to that page of the site, you can scan it and follow the instructions to download the app and get started. There are a few screenshots there that look promising, and once you’ve set up your account, you can log in and use the casino or sportsbook as you wish. It’s another area where our 20Bet Casino review can give a positive score.
Exploring the payment options available at 20Bet
Some casinos and betting sites provide a string of logos at the bottom of every page, but that’s not a clue we can find at 20Bet. It meant a little extra digging was required when putting together this review. No matter, though - the FAQ area proved to be the most useful page to head for when determining which payment options players might be able to use. Bear in mind that those from various countries are welcome at the site, so it’s vital to see which methods you can use in your location.
The FAQ area contains a section covering payments, which notes that eWallets are the fastest way to get funds into your account. This usually happens within around 15 minutes. In contrast, credit and debit cards may take up to 24 hours, so bear that in mind when you’re looking to bet on a live sporting event. As for withdrawals, they process all those within 12 hours, providing you have verified your account. (They can take you through that part of your membership step by step if you need assistance.) Once they have processed a withdrawal, the time it takes to receive it again depends on the method you have chosen.
How do we rate their customer service?
The help menu gives access to all the areas you need. There is a live chat logo too, and this shows as green when it’s available. You do need to give your name and email address to use it, so it looks like you can chat with them even if you haven’t yet joined 20Bet. Alternatively, their contact page includes a contact form and two email addresses you can use, depending on your query.
We’ve already mentioned the FAQ, of course, and we can point to that as another crucial part of the site. They go through many different areas there, so if you’re pondering over signing up, it’s a good place to begin learning more about the reality of using 20Bet. Once you are inside the FAQ, you will see a menu on the same page that tells you more about them. This also provides links to sports betting info and the betting rules in action on the website.
Details about site licensing for 20Bet
Tech Solutions (CY) Group Limited manages the website, providing their license number at the bottom of the site. They possess a valid license from the Kahnawake Gaming Commission, although licensing details may vary depending on where you’re viewing the site from. You can select the Kahnawake logo to confirm the validity of that license. Their privacy policy covers your security and privacy, with information on how they adhere to GDPR regulations.
Will you become a VIP member at 20Bet?
If you’re heading for some casino play or betting on your top sports, you can do so. The site runs two programs, so they’re able to adjust the perks to cater for each audience. With 20 levels on offer for casino VIPs and six for sports VIPs, there’s plenty to check on before you get underway.
