High 5 Casino Review - Expert Review for 2023

When you’re trying to get new customers to your site, the easiest way to do it is to hand out bonuses that are both generous and varied. High 5 Casino gained top marks in this area with their welcome deal and outstanding range of ongoing promotions.

High 5 welcome bonus

Our High 5 Casino review found that the welcome bonus changes from time to time but, at the time of writing, the current deal is delivered in two variations depending on the sort of play you’re after.

Those just wanting to enjoy High 5 as a social casino experience can sign up to the site as a guest, which will provide you with a welcome gift of one million Game Coins.

Those looking for the power to redeem Sweeps Coins as real world cash prizes, on the other hand, will receive a welcome package that includes:

• 250 Game Coins
• 5 Sweeps Coins
• 600 Diamonds - these can be used to activate game boosts such as free spins, win multipliers and the chance to activate bonus features more frequently.

The welcome bonus is automatically applied to your account when you sign up so there’s no need to use a promo code or jump through any hoops.

More free Sweeps and Game Coins, along with Diamonds, can be added to your account every day when you login or take a spin on the Daily Prize Wheel.

Social Casino Bonus

$5 No Deposit + 250 GameCoins + 600 Diamonds

Welcome Bonus

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T&Cs apply, 18+

It can be hard for a betting site to strike a balance between looks and function, but the High 5 sweeps casino has got it spot on. Their site looks great- bright, welcoming, and cheerful, but delivers full functionality too.

As soon as you navigate to the High 5 desktop site (which works equally well on a mobile), you’ll see links to registering an account, bonus deals and games which makes navigating between the most important parts of the site stress free. Rich blues and purples create a strong, soothing look while High 5’s owl mascot ties everything together by popping up on different pages.

If an online casino hopes to keep pace with their competitors then a mobile app is essential. High 5 delivers the goods with apps for Apple and Android devices which provide you with everything the main site does.

We have to admit it’s not the prettiest app in the world but it gets the job done. It’s a cinch to use, and lets you move between different areas smoothly. Your account balance is handily displayed at the top of the screen which is a useful feature but one criticism that players have made is that you have to use the app in landscape mode,  which can be slightly less convenient when you’re out and about.

Even though High 5 is a sweeps casino, and there are lots of ways to gather free Game Coins, you might still find yourself wanting to purchase a Coin bundle. This can be effortlessly done by heading to the ‘Buy’ button on the High 5 site or app. We appreciated that, if you ran out of coins while you were playing, the site will ask you if you’d like to buy more so your game doesn’t have to be interrupted.

High 5 Casino accepts all major credit cards, plus PayPal and Interac. If you’re playing slots via Facebook, you can also use PayPal directly from there, and Game Cards.

Coin bundles start at $2 and there are frequent deals available. For example, a recent 24 hour Flash Sale delivered 32x the value of the coins on any purchase (so if you paid for one coin, you’d receive 32). It's definitely worth keeping an eye on the High 5 Facebook page as deals are often announced here.

Redeeming your Sweeps Coins

Let’s get to the good bit! As one of the top sweepstake casino sites, High 5 doesn’t allow players to win real money but it does let you redeem your Sweeps Coins for real money prizes. The amount of Sweeps Coins you can exchange will be clearly shown in your account as ‘Redeemable SC’ so you always know how far away you are from your next redemption.

Before you can redeem your prizes, you’ll need to verify your account by providing evidence of your address and ID. Once this is done, you simply choose whether you’d like to redeem your SC for vouchers or cash. Vouchers are available for a huge range of shops and services, from AirBnB and TJ Maxx to Nike and Starbucks. The minimum amount for redemption is 50 SC for gift cards and 100 SC for cash.

Cash redemptions can be made using the same methods used to buy Coins, with the money usually arriving with you in 1-4 business days. High 5 have also recently introduced Trustly as another redemption method, which lets you connect to your online banking provider, speeding up the process of receiving your cash.

Good customer support is key to a betting site retaining its members. With 30 million on the books at the High 5 sweeps casino, we had high expectations but we have to admit that our High 5 Casino review rating took a bit of a knock here. The Help page was our first port of call and that was full of useful information. It wasn’t the best layout we’ve seen but it covered nearly every topic you might have a query about. We also loved the handy videos explaining key concepts, such as redeeming prizes. But, one major criticism was that it needed some serious updating.

If you need more support then there are lots of ways to get in touch with High 5, beginning with their live chat option which can be accessed through the ‘Contact us’ tab. This is advertised as 24/ 7 but when we tried it, we couldn’t get through. This may have just been a glitch as others don’t seem to have had the same problem. When it is available, the live chat is the fastest way to get a resolution to any issue.

High 5 also has an active presence across social media and you can get in touch with them on Facebook, Twitter (X), and Instagram. You can also email support, with responses delivered in a day, or phone their corporate number.

If you’re a new player looking to join a sweeps casino then the most important thing you’ll want to know is whether a site is fully licensed and safe. We dug into High 5 to be able to answer these questions here; let’s tackle them in order.

High 5 has licences from authorities including the Malta Gaming Authority and the individual US states that they operate in. To be able to receive these licenses, High 5 are required to meet strict regulations, including ensuring a fair playing experience, so you can rest assured that they operate a completely legitimate site.

As High 5 members are required to reveal personal information to make a profile and purchase Coins, it’s also reassuring to know that High 5 have encryption software in place to keep your details safe.

A very big plus point that boosted the rating of our High 5 Casino review was its ongoing rewards. When you sign up to High 5, you’ll be automatically enrolled into Club High Five, the loyalty program. It has several tiers, beginning at silver and going up to diamond. You’ll gather points when you play and complete certain actions, e.g. logging into your account every day, which all go towards moving you up the ranks.

The lower tiers give you a monthly email perk but, with the higher tiers, this becomes a weekly perk. You’ll also receive an exclusive look at new games and a dedicated VIP manager as a diamond tier level member.